About this role
CMS
Ensuring the uninterupted operation of the application landscape at ZOLL CMS EMEA and the respective country the position was filled in.Responsibilities:
• Administration, installation, configuration, and support of server-side applications based on Microsoft Server 2012 and later across multiple European locations • Ensuring stable operations through troubleshooting, root cause analysis, problem resolution, process optimization, and application monitoring • Planning, coordinating, and independently managing IT and software projects within the IT Application Team from initiation to completion • Participating in requirements analysis for software requests and contributing to the implementation and further development of new software solutions • Coordinating internal IT resources, business departments, external service providers, and software vendors on all application-related matters • Deploying updates, hotfixes, and software releases in coordination with relevant departments and external partners • Installation, configuration, and administration of client systems across various European countries • Maintenance and support of the Cisco telephony system • Providing 3rd-level IT end-user support for European locations via phone, remote access, and email • Analyzing technical issues and delivering efficient, sustainable solutions to ensure minimal disruption to business operations • Communicating clearly and effectively with users and stakeholders to foster collaboration and avoid misunderstandings
Requirements:
• Completed training as an IT specialist or a degree in business informatics • Experience with System-/ and Database integration (authorization, authentication, VPN) • Experience with System Architecture and Scripting (Python, Powershell) • Willingness to travel nationally and internationally (up to 20%), including weekends • Fluent English skills with an aptitude for effective communication at all levels • Experience in project management