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Executive Assistant @ Zeissgroup

TokyoOnsiteFull-time
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About this role

About ZEISS ZEISSグループは、創業者のカール ツァイスが1846年にドイツ東部の都市、イエナに開設した精密機器および光学部品の工房から急成長を遂げました。日本では1911年にカールツァイス株式会社が設立され、約400人の従業員が5つの事業所で販売とサービスを提供しています。ZEISS日本は半導体、自動車、機械工学、生物医学研究、医療技術のパートナーであり、眼鏡レンズやカメラレンズ、双眼鏡の大手メーカーでもあります。

職務内容 Executive Assistant to three Heads: Head of ZEISS Japan, RMS and MED. This positoin plays a critical role in ensuring smooth communication, efficient operations, and strategic alignment within the team and with global stakeholders. The role requires a proactive, detail-oriented individual who can manage administrative tasks, support strategic initiatives, and foster collaboration across teams.

(1) Core Responsibilities Communication & Coordination o Act as a trusted liaison between the Head of Business Unit and team members o Ensure effective communication in Japanese and English, including translation of verbal and written materials o Foster trust and address queries as the primary contact for team members o Support communication with shared services, other business units, and HQ functions Content Contribution & Organizational Goals o Prepare proposals, presentations, and reports to support strategic decisions o Identify opportunities to improve processes and contribute to team success o Support initiatives to enhance employee satisfaction and well-being Meeting & Event Management o Organize and coordinate meetings, workshops, and events, including agendas, materials, and logistics o Take detailed meeting minutes and ensure follow-up on action items

(2)Secondary Responsibilities Customer & Visitor Support o Handle customer communications with professionalism and accuracy o Manage travel arrangements for the Head of Business Unit, team members, and international visitors o Provide on-site support for overseas visitors to ensure smooth operations Administrative Support o Manage schedules, appointments, and time management for the Head of Business Unit. o Process routine administrative tasks such as travel reimbursements and expense reporting. o Maintain organized records and documentation

Required Experience (1) Must-have o Proven experience as an Executive Assistant, administrative coordinator, or similar role supporting senior leaders o Hands-on experience with bilingual (Japanese–English) communication, including translation and interpretation in business settings o Calendar management, travel planning, expense processing, and meeting logistics/minutes o Cross-functional coordination with shared services/HQ and stakeholder follow-up o Professional customer communication and issue handling o Organizing workshops/events, managing materials, and action tracking

(2) Nice to have o Experience in a multinational and/or technical environment o Exposure to industries such as life sciences, biopharma, materials research, electronics/semiconductors o Process improvement or SOP development experience o Experience supporting after-sales/service operations o Hosting overseas visitors (end-to-end logistics, on-site support) o Preparing content for leadership decisions (briefings, proposals, dashboards)

Required Skills (1) Must-have o Native-level Japanese and excellent English; strong written and verbal communication o Accurate translation and consecutive interpretation between Japanese and English o Exceptional organization, prioritization, and multitasking under time pressure o Stakeholder management and relationship-building across teams and levels o Attention to detail and follow-through (high-quality minutes and action tracking) o Proactive problem-solving, ownership, and comfort with ambiguity o Proficiency in Microsoft Outlook, PowerPoint, Excel, and Word o High professionalism, discretion, and confidentiality o Strong teamwork and service-oriented mindset

(2) Nice to have o Advanced Excel (pivot tables, charts) and strong presentation design/storytelling in PowerPoint o Collaboration and project tools (Microsoft Teams, SharePoint, Planner; Trello/Asana) o CRM/ERP and T&E tools (e.g., Salesforce, SAP, Concur) o Basic data analysis and dashboards (e.g., Power BI) o Workshop facilitation and event management skills o Bilingual business writing and content editing

Required Qualifications (1) Must-have o Bachelor’s degree or higher/ equivalent practical experience o Eligibility to work in Japan o Willingness to support occasional early/late calls with global stakeholders and occasional travel o Strong alignment with customer-centric and teamwork values (2) Nice to have o Interpreter/translator certification (e.g., JTF, NAATI, or equivalent) o Project/process credentials (e.g., PMP/Prince2 Foundation, Lean Six Sigma Yellow/Green Belt) o Microsoft Office Specialist (MOS) certification o Academic background or coursework in life sciences, materials, engineering, or related fields

休日・休暇 有給休暇 初年度 14日-2日、その後勤続年数に応じて21-25日 休日 約125日 土日祝日、年末年始(12月29日-1月4日)。そのほか慶弔特別休暇。 勤務時間 9:00-17:30 (休憩1時間を含む。所定労働時間7.5時間) 時間外労働有無:業務上の必要に応じ有 福利厚生 慶弔見舞金、退職金制度、確定拠出型年金、カフェテリアポイント制度 交通費支給(上限5万円) 雇用保険、労災保険、健康保険、総合福祉団体定期保険 福利厚生俱楽部、家庭用常備薬割引、インフルエンザ予防接種補助、眼鏡購入割引 社内クラブ活動 受動喫煙防止措置:敷地内禁煙 契約期間 無期 試用期間 3カ月(最大6か月まで延長可能性あり、条件変更なし) 就業場所 東京オフィス 変更の範囲:全国の拠点 出張 有:必要に応じて国内外出張可能性あり 給与 年収:650万円~900万円+(賞与・各種手当含む、スキルご経験による) 月給:42万円~60万円 賞与:あり 昇給:あり

Your ZEISS Recruiting Team: Hiroko Okuda (奥田 裕子 - オクダ ヒロコ), Hisayo Kemmotsu (剱物 ひ沙代), Maho Hatabayashi (畑林 真帆 - ハタバヤシ マホ)

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