About this role
Main Tasks DMS
• Responsible for Dealer Management System, assist in the management, development, and maintenance of database and processes • Manage the entire lifecycle of dealer including Dealer due diligence, dealer agreentment, authorization letter, dealer performance, dealer evaluation, dealer report and so on. • Handle basic inquiries from distributors & business regarding the system process, providing efficient support/training and bug fix.
Salesforce:
• Responsible for the continuous optimization of Salesforce,propose enhancements based on business needs and coordinate with project team for implementation • Conduct system training of Salesforce and CRM for the sales team and develop training materials and user guides. • Create a strong monitoring and tracking of sales transcations’quality and quantity • Track system issues or bugs, coordinate resources until fix.
Others:
• Other tasks assigned based on business needs.
Education
• Bachelor degree or above Experience
• 2+ years’ experience in channel management. Experience of Salesforce a big plus Other skills
• Good communication skills to enable efficient collaboration across different functions; • Fluency in oral and written English • Enhanced analytical, critical thinking and problem-solving skills
Your ZEISS Recruiting Team