About this role
[About ZEISS] ZEISS는 1846년 독일에서 시작된 글로벌 광학·광전자 기업으로, 180년 이상의 전통을 바탕으로 전 세계 약 43,000명의 임직원이 함께하고 있습니다.
ZEISS Korea는 1986년 설립 이후 꾸준한 성장을 이어오며, 현재 ZEISS 글로벌 시장 중 상위 5대 매출국으로 자리잡았습니다.
ZEISS는 반도체(Semiconductor Manufacturing Technology), 산업 품질 솔루션(Industrial Quality Solutions), 연구용 현미경 솔루션(Research Microscopy Solutions), 의료기기(Medical Technology), 시력 교정 및 소비자용 광학(Vision Care) 등 5개 핵심 사업 부문에서 혁신을 이끌고 있습니다.
※ 더 자세한 ZEISS Korea와 각 사업 부문에 대한 내용은 ZEISS 기업·채용 홈페이지에서 확인하실 수 있습니다.
[Employment Conditions]
• Division: Vision Care (Consumer Markets) (비전케어사업부)
• Job Title: Professional Trainer
• Contract: Regular
• Location: Seoul (전국 출장)
Key Responsibilities: 1. Training Delivery & Field impact
• Deliver high-quality product and clinical training sessions to internal teams and external partners (optical stores, ECPs).
• Adapt training delivery based on audience needs, ensuring clear understanding and practical application.
• Build strong engagement in training sessions to enhance knowledge retention and customer confidence.
• Represent the brand through professional and impactful training experiences in the field.
2. Field Engagement & Customer Insight
• Actively engage with the field to understand customer needs, challenges, and knowledge gaps.
• Gather real-time feedback from training sessions and customer interactions.
• Translate field insights into actionable improvements in training approach and messaging.
3. Digital & Innovative Training Approach
• Deliver and support digital and hybrid training sessions (e.g., webinars, virtual sessions).
• Introduce new training methods to improve engagement and effectiveness (e.g., interactive formats, case-based learning).
• Leverage digital tools to enhance learning experience and scalability of training.
4. Training Effectiveness & Business Impact
• Continuously improve training effectiveness by focusing on learner engagement, understanding, and application.
• Identify opportunities to enhance training impact on business outcomes (e.g., product understanding, sales confidence).
• Support measurement of training effectiveness through feedback and performance indicators.
5. Cross-functional Collaboration
• Collaborate with Sales, Marketing, and Customer Care teams to align training with business priorities.
• Ensure consistency of key product messages across training sessions and customer interactions.
• Support internal communication by sharing key learnings and field insights.
Qualifications:
• Master’s degree in Optics, Healthcare, Life Sciences, or a related field from a 4-year university
• 3-7 years of experience in optical, healthcare, medical device, eye clinic or related industries
• 5+ years of experience in customer-facing roles such as training, sales support, or clinical/technical support
• Strong presentation and communication skills with the ability to explain complex concepts in a clear and engaging way
• Ability to adapt communication style to different audiences (e.g., beginners vs professionals)
• Proactive attitude with willingness to learn and grow as a trainer
• Business-level proficiency in MS Office (PowerPoint, Excel, Word)
• Ability to communicate in English in a business environment
• Willingness to travel frequently (field-based role)
Preferred Qualifications:
• Master's or Ph.D. in Optics (both domestic and international degrees are welcomed)
• Experience as an optician or in optical dispensing
• Proven experience in E-learning, Webinars, and Hybrid Learning models.
• Proven ability to transform product education into measurable business growth or shifts in client behavior.
• Experience in healthcare/pharma/medical device education or customer training
Your ZEISS Recruiting Team: KyuYul Jung （정규열）, ShinBi Park （박신비）