About this role
About this role:
Wells Fargo is seeking a Senior Operations Processor. We believe in the power of working together because great ideas can come from anyone. Through collaboration, any employee can have an impact and make a difference for the entire company. Explore opportunities with us for a career in a supportive environment where you can learn and grow.
In this role, you will:Support Operations in completing larger and more complex business, operational, and customer support initiatives and overall effectiveness of team performanceUse technical expertise in the designated area and resolve escalated issuesProvide feedback and present ideas for improving or implementing processes and customer supportPerform complex operational and customer support initiatives within Operations functional areaAssist staff, managers, and colleagues and provide guidance and interpretation of policies and proceduresApply technical knowledge and expertise to perform work and action requestsProvide subject matter expertise and interpretation of procedures to staffCollaborate and consult with peers, colleagues, and managers to resolve issues and achieve goalsInteract with internal customersReceive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirementsRequired Qualifications:4+ years of operations support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, educationRequired Qualifications for Europe, Middle East & Africa only:Experience in operations support, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, educationDesired Qualifications:Knowledge GAAP Accounting Quick learner Highly motivated individual who is able to work well independently and in a team environmentAbility to recognize and escalate issues to management for any process breachesAbility to multitask to accomplish tasks and meet deadlines effectivelyAbility to work quickly & accurately while maintaining acceptable standards of workmanshipFlexibility to stretch to accomplish projects timelyMBA, CPA, CMA, CFA is an advantageJob Expectations:Bachelor's degree in Finance and Accounting More than 4 years relevant working experience in the field of Accounting/Finance preferably in General Accounting, Accounts Receivable accounting, Loan accounting, Bookkeeping.1 to 2 years experience in banking industry - Wholesale, Commercial Banking or Corporate Investment Banking or Shared Service organizationBusiness and accounting Skills (concept of Debit and Credit)Excellent English comprehension, written and verbal communication skills, and interpersonal skillsGood problem solving and analytical skills & ability to accurately process high volumes of work within established deadlinesStrong Organizations skills - detail orientedSound risk management mindset and good understanding of complianceProficient in MS Office especially MS ExcelAble to perform work and report on PH public holidays if falling on Mondays to Fridays including Christmas and New Year's eveAmenable to work on US shift: 9PM to 6AMInternally known as Senior Operation Processor, this role is responsible for Reconciling the customers' remittances received in various forms such as ACH, Check, Wires, Epay and Credit Card; make the necessary cash corrections or adjustments to the client's account such as application of credit memos, refunding customer payments, reapplications and No Sufficient Funds processing; Manual on-line data-entry of invoices to update accounts receivable file as needed; Perform daily cash reconciliation. Senior Analyst will perform moderate to highly complex transactions, including quality check or verification, and escalate any issues or potential risk to senior team member or SME or team lead. May be required to assist on process training for new joiners. Responsibilities
Cash ApplicationResponsible for processing, monitoring and examining new invoicing received from clients to be posted in detail to the clients' customer account receivablesCorrect, verify and post bank lockbox transmissions for client availability; Application of check and customer payments to the on-line accounts receivable file;Resolve and apply "on-account" payments;Manual on-line data-entry of invoices to update accounts receivable file as needed;Clerical tasks as needed;Assist in month-end closing procedures as needed;Serve as back-up for other department members;Serve as a subject matter expert with regards to all aspects of cash application on the system of recordResponsible for processing, monitoring and examining new invoicing received from clients to be posted in detail to the clients' customer account receivablesManage invoice processing email address to pull down pdf's for printing and data entry Cash/Bank ReconciliationReconcile the customers remittance and make the necessary adjustments to the clients account;Perform daily bank balancing of bank deposits to the system of recordsPosting End Date: 18 Nov 2024 *Job posting may come down early due to volume of applicants.
We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.