About this role
Responsibilities
In particular, the e-Commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-Commerce experience to our users. The Electronics Account Management team drives seller success across the e-Commerce journey, from acquisition and onboarding to campaign execution and day-to-day account support. With strong operational expertise and stakeholder management capabilities, the team ensures seamless seller experiences through effective communication, problem-solving, and cross-functional coordination in a fast-paced, performance-driven environment. As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests. Applications will be reviewed on a rolling basis - we encourage you to apply early. Responsibilities: - Assisting the team in the process of acquisition and incubation of potential online merchants. - Split role: 50% supporting account management work, 50% assisting assortment & seller hunting project initiatives, including: researching online and offline sources, building project processes, tracking progress and coordinating with other account managers - Managing sellers accounts. Tasks include seller education, problem solving, campaign status update and other operation related tasks. - Communicating with sellers to ensure that all of their needs are understood and addressed. - Assisting the sellers during the onboarding process, tasks including educating the sellers, problem troubleshooting, campaign status update. - Other admin-related work and troubleshooting.
Qualifications
Minimum Qualifications: - Actively enrolled university student with commitment to 5 working days per week for at least 6 months; preferably major in Economics & Finance, Marketing, Statistics, Business Administration. - Passionate about social media, influencer marketing, and E-commerce. - Self-motivation to deliver tasks at best results as desirable timelines. - Highly motivated to learn about social commerce, enthusiastic and shows initiative - Analytical skills with good knowledge of Microsoft Office & Google Workspace tools
Preferred Qualification: - Collaborative and open to changes and challenges
If you have any questions, please reach out to us at [email protected]