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Client Associate @ Schneider Electric

Santiago de Querétaro, Querétaro, MXOnsiteFull-time
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About this role

We are seeking a dynamic and client-focused Client Associate to join our NAM Client Team within the Sustainability Business. This role is highly interactive and client-facing, working directly with a Director to support a diverse portfolio of clients.

The ideal candidate is collaborative, pragmatic, and open-minded, with a passion for energy management and sustainability. This opportunity offers hands-on experience in client engagement, project coordination, and commercial account support while building a strong foundation for future leadership roles.

What will you do:

Own and support existing client relationships, including revenue targets and overall customer satisfactionCoordinate across internal teams to ensure seamless service delivery and executionSupport client contract renewals and identify upsell and cross-sell opportunitiesProvide direct client support and delivery coordination on complex accountsParticipate in structured training programs and proactively build knowledge of the energy and sustainability industry

Where This Role Can Take You:

Lead Clients

Play a hands-on role in delivering energy and sustainability solutionsTrack performance metrics and support execution across accountsDevelop strong presentation, communication, and client leadership skillsTake ownership in planning and prioritizing work in a fast-paced environment

Be the Voice of the Customer

Translate technical sustainability concepts into clear, actionable insightsAdvocate effectively for client needs across the organizationLearn and adopt new tools, technologies, and processes

Get Engaged

Collaborate across teams and functions to drive outcomesImprove processes, boost productivity, and enhance client confidenceContribute to digital transformation efforts through data, software, and visualization toolsContinuously learn through experience, exposure, and development opportunities

Career Growth & Development

Partner with leaders and mentors to grow your careerGain exposure to experts in Sustainability, Renewable Energy, Efficiency, and ClimateExplore career paths in client management, consulting, and commercial leadershipBuild transferable skills for long-term career success

The Hats You'll Wear

Client Advocate • Problem Solver • Data Analyst • Project Lead • Facilitator • Marketer • Forecaster • UX Thinker

What's in it for you:

This role offers exposure across the entire client lifecycle-from identifying opportunities to retaining and expanding accounts. While the primary focus is on retention and growth, you'll also support new business development initiatives.

Career Path Opportunities

Client ManagerClient Development ManagerCleantech Project Manager

Core Competencies

Client Relationship Management: Build trust, drive satisfaction, and ensure client successCommunication & Influence: Engage stakeholders, ask insightful questions, and communicate clearlyCuriosity & Growth Mindset: Demonstrate strong learning agility and adaptabilityExecution Focus: Prioritize effectively and deliver with speed, scale, and accuracy

Professional Skills

Sales Pursuit: Identify expansion opportunities and develop negotiation capabilitiesBusiness Acumen: Understand business drivers, KPIs, and commercial strategySustainability Knowledge: Connect market insights to actionable solutionsAccount Management: Maintain strong client relationships and solve problems proactivelyCollaboration: Optimize resources and work effectively across teams

Qualifications

Bachelor's degree in Business, Finance, Sales, Marketing , Communications, or a related field3+ years of experience in account management, client services, or commercial operationsExperience with contract renewals, client development, and identifying sales opportunitiesStrong client-facing and relationship management experienceOpenness to leveraging emerging technologies, including AI, to enhance client outcomesAdvanced English proficiencyWillingness to travel up to 30% to USA (U.S. Visa required)Ability to work in a hybrid environment

We Encourage You to Apply

We recognize that skills and experiences come in many forms. If you don't meet every requirement but are excited about this role, we encourage you to apply.

Let us learn about you! Apply today.

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric - apply today!

40 billion global revenue +9% organic growth 150 000+ employees in 100+ countries

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

Skills

Account Management

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