About this role
Responsibilities
About the team The commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better commerce experience to our users. We are looking for passionate and talented people to join our operations team, together we can build a commerce ecosystem that is innovative, secure and intuitive for our users.
Responsibilities: - Acquire and manage Brazilian top business partners to kick off business for the hardline category. - Build and maintain relationships with partners, negotiate and secure best deals based on campaign; - Help business partners gradually expand exposure by leveraging creators' capabilities or building their own; - Discover new collaborative opportunities for partners' short-term and long-term development plans; - Maintain service quality provided by partners - low cancelation and return rate, reviews, and other components to increase conversion rate and customer satisfaction; - Utilize data proficiently to understand pain points, formulate business requirements, identify opportunities and prioritize solutions.
Qualifications
Minimum Qualification(s) - Strong interpersonal skills, excellent communication and negotiation skills, logical thinking, and analytical skills; - Customer service orientation and experience working in a client facing capacity; - 3+ years relevant working experience; - Good communication and collaboration skills working cross functionally in a global working environment.
Preferred Qualification(s) - Experienced in relatable in-category management, at a large partner, or agency side or other company with specialism in beauty is preferred. - Strong sense of social content (livestream and short-video are a preference), practical experience in social commerce, content marketing, influencers, and creativity in the categories is a plus; - 3. Collaborative and open to changes and challenges and learning; - Ability to thrive in ambiguity and adapt quickly to change.