About this role
Job Summary:
Job Description: The IT Specialist / Technical Analyst in 3rd level support at incadea Headquarter, your tasks:
• IT specialist/ Technical Analyst is part of the international 3rd level products support team. • Analyzing, troubleshooting, and leading the resolution of the complex Software System issues (incadea products portfolio, incadea cloud applications). • Proactively improving our business processes and our product/support documentation. • Understanding the entire Software System and the correlation of its components to coordinate an effective problem resolution for the highest customer satisfaction. • This role is an IT professional who closely cooperates with our global project teams and with the software developers and architects, cloud & system operators, administrators of our central team.
Technologies at incadea:
• C#; .NET; ASP.NET Core; ASP.NET MVC; ADO.NET; Java script; HTML5; CSS3; Microsoft Azure; Kafka, Kubernetes, Docker, Angular, Microsoft D365 Business Central
Your Profile:
• + 3 years of professional experience in software development, IT administration and operation or administrating complex software cloud environments. • Proven practical experience with Client-Server systems as well as with web technologies. • Good level of technology know-how and practical experience with software development lifecycles, ideally involving modern cloud technologies and cloud services. • Experience with ERP platforms, especially Microsoft Dynamics NAV/D365 Business Central is a benefit. • Knowledge of Microsoft Azure or similar platform services, working with security certificates, token or cookie-based authentications, Angular, TypeScript, AJAX, ADO.NET, LINQ, Docker, Kafka, Kubernetes is an advantage. • You like to work in an international & multi-cultural environment. • You like to learn new things, enjoy new responsibilities. • Flexibility to adapt to shifting priorities with ease. • Solution orientation, strong organizing and keeping track ability. • You like to get involved in a problem, find a new and sustainable resolution yourself, and happy to give the impulse to go new ways & use new technologies. • You like to take ownership of the resolution of the complex tasks. • You are a team player, but you are also able to work independently.
We offer:
• A wide ranged, exciting and responsible role • An open culture with motivated teams and flat hierarchies • Opportunities for personal development and growth • An attractive compensation package • Flexible working hours and mobile work
* Come as you are: Age, gender, ethnic origin, religion and ideology, sexual identity or disability do not matter to us - what counts is simply you
Worker Type: Regular
Number of Openings Available: 1