About this role
Hungry, humble and smart? If you have these qualities, we want you on the team.
Job Summary: Reporting to the Manager, Implementation Projects, the Senior Project Coordinator provides project coordination and support to the Project Management team.
This position partners closely with a Project Manager, Solutions Consultant or Manager to support enterprise projects through the full lifecycle, ensuring project artifacts, communications, and follow-through meet CaterTrax standards for accuracy, timeliness, and quality.
This is a hybrid position located in Rochester, NY, and will require working on site on a weekly basis.
Job Description:
ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Support project(s) lifecycle from Requirements Gathering / Solution Design through Implementation and Project Close.
• Coordinates internal resources and third parties/vendors for the successful execution of project implementation.
• Gather data as project work is executed and create, maintain, and organize comprehensive project documentation.
• Track project timelines, milestones, and action items; proactively flag risks, gaps, or roadblocks.
• Prepare and distribute project communications, meeting agendas, and summaries as directed.
• Schedule and coordinate internal and client-facing meetings (as requested).
• Support user acceptance activities by coordinating logistics, documentation, and follow-ups.
• Works with individuals internal and external to the organization, including executive stakeholders and departmental vice presidents to ensure partner/client satisfaction with project deliverables.
• Assist with post-launch activities, including feedback collection and documentation closeout.
• Ensure project artifacts are accurate, complete, and stored according to team standards.
• Follow established project management templates, tools, and workflows.
• Performs other duties as assigned.
QUALIFICATIONS AND EXPERIENCE INCLUDES: EDUCATION Bachelor’s degree in business administration, project management, or a related field (or equivalent experience).
CERTIFICATION Active CAPM certification is required at time of hire.
EXPERIENCE
• Minimum 3-5 years of experience in project coordination or project management support.
• Experience supporting SaaS or technology implementations preferred.
• Experience working within structured project management methodologies preferred.
• Agile/Scrum certification or demonstrated Agile experience
SKILLS AND COMPETENCY REQUIREMENTS
• Exceptional attention to detail with a demonstrated ability to produce highly accurate work.
• Quick learner who can rapidly understand project context, tools, and processes.
• Strong organizational and multitasking skills in a fast-paced, deadline-driven environment.
• Solid analytical and problem-solving capabilities.
• Ability to work independently while taking direction from a Project Manager.
• Strong written and verbal communication skills with internal teams and clients.
• Ability to identify and drive continuous improvement or process improvements
COMPUTER SKILLS
• AI Knowledge and experience with AI Tooling to support project management, automating workflows and prompt engineering.
• Advanced Microsoft Excel skills, including formulas, VLOOKUP/XLOOKUP, data validation, and pivot tables.
• Intermediate knowledge of project management tools such as Microsoft Project or Smartsheet.
• Proficient Outlook skills (email, calendaring, meeting coordination, task management).
• Proficient Microsoft Word skills for professional documentation.
• Comfort working across multiple internal systems and tools.
PHYSICAL DEMANDS While performing the duties of this job, the employee is regularly required to sit; use hands to operate a computer, copier, fax or other office equipment. The employee must occasionally lift and/or move up to 15 pounds.
WORK ENVIRONMENT While performing the duties of this job, the noise level in the work environment is usually quiet to moderate.
Compensation Hourly pay range - $26 to $28.85
TRAVEL N/A
BE AN AMBASSADOR OF HOSPITALITY: Each member of the CaterTrax Family is expected to consistently demonstrate the CaterTrax Core Values in their daily work and interactions.
The CaterTrax Core Values
• We Demonstrate Hospitality
• We Build Positive Teams
• We Value Honest and Respectful Communication
• We Pursue Growth and Learning
• We Act with Integrity
• We Demonstrate Humility and Empathy
Worker Type: Regular
Number of Openings Available: 1 Be part of something big. Apply to join our team today