About this role
At Vitalant, the impact you make doing work that is purposeful, meaningful, and worthwhile is vital. As a member of our non-profit organization, you can be impact-inspired to provide vital clinical services to communities nationwide, vital products to those in need of a donor's generosity, or vital scientific research that advances blood safety worldwide.
Work Shift (if applicable):
Job Description:
Additional Job Description
Help save lives from the comfort of home. Candidates must reside within 30 miles of our offices in the following locations: Arizona: Tempe South Dakota: Aberdeen, Rapid City North Dakota: Bismark, Fargo, Minot Montana: Billings, Butte, Wyoming: Casper, Cheyenne Idaho: Coeur d’Alene, Lewiston Texas: El Paso Pay Range: $16.40–$17.99 per hour
We’re looking for motivated, positive, and goal-driven individuals to join our team as a Remote Donor Outreach Coordinator. In this role, you’ll connect with current and past donors, schedule lifesaving blood donation appointments, and help make a real difference in your community every single day.
If you enjoy talking with people, thrive in a fast-paced environment, and are energized by meeting goals, this could be the perfect opportunity for you.
What You’ll Do
• Make outbound calls to current, past, and potential donors in a quiet, distraction free, home office space (required)
• Schedule donation appointments for blood drives and donor centers (Around 90% of time is spent on calls)
• Build rapport and provide excellent customer service
• Encourage donors to continue supporting lifesaving causes
• Ability to confidently overcome objections, think on your feet, and use persuasive communication techniques to encourage donors to commit to scheduling an appointment
• Maintain accurate donor information and appointment details
• Meet daily and weekly performance goals and metrics
• Work collaboratively in a supportive remote team environment
What We’re Looking For
• Positive attitude and strong communication skills
• Comfortable spending most of the workday on the phone
• Goal-oriented and motivated by performance metrics
• Ability to stay resilient and professional when facing rejection
• Strong multitasking and computer skills
• Dependable attendance and punctuality
• Ability to work independently in a remote setting
Preferred Experience
• Customer service experience
• Call center experience
• Appointment scheduling, sales, collections, or outreach experience
Training Schedule Paid Training – 100% attendance required
• Monday–Friday
• 9:00 AM–5:30 PM Arizona Time
• Four weeks
Post-Training Schedules You will be assigned one of the following schedules:
• Tuesday–Saturday | 10:30 AM–7:00 PM
• Sunday–Thursday | 10:30 AM–7:00 PM
You will earn an additional 8% on top of your base pay for hours falling on Saturday or Sunday.
Why Join Us?
• Meaningful work that impacts lives
• Supportive team culture
• Paid training
• Stable full-time schedule
• Opportunity to grow and develop professionally
Join a team where your voice, positivity, and persistence truly make a difference. Every appointment you schedule can help save lives. #CSRAD Hiring Restrictions: Please note: Vitalant does not currently hire individuals who reside in the following states — Alabama, Alaska, Connecticut, Delaware, Hawaii, Kansas, Maine, Massachusetts, Nebraska, Oklahoma, Rhode Island, Utah, and Vermont.
Location: 1524 West 14th Street
#120
Tempe, AZ 85281

Job Category: Sales / Community Outreach
Contact Information: careers@vitalant.org
If you are impact-inspired to help others, and making a difference is vital for you, you'll experience a career built on purpose, a company created to care, and a team committed to lead - together.