About this role
Candidate Experience Coordinator (CXC) - Temp to Perm Department: Talent Acquisition Reports To: Sr. Manager, Talent Acquisition Classification: Non-Exempt
Renuity is hiring Candidate Experience Coordinator (CXC) to support high-volume hiring across our divisions. This role is critical to ensuring a seamless candidate journey from offer acceptance through Day 1—driving strong communication, operational excellence, and improved show rates.
The Role
As a Candidate Experience Coordinator (CXC), you will own the candidate journey from offer acceptance through Day 1.
This role is critical to ensuring candidates feel informed, supported, and confident as they transition into Renuity. You’ll act as the bridge between candidates, recruiters, hiring managers, and onboarding—driving both experience and conversion (Offer → Day 1 Show Rate).
What You’ll DoOwn the candidate relationship post-offer through Day 1
Deliver high-touch, proactive communication to candidates throughout onboarding
Partner with recruiters, hiring managers, and onboarding teams to keep candidates moving forward
Troubleshoot and resolve issues related to:
Start dates
Background checks
Onboarding steps
System/process gaps
Track and maintain accurate data in Ashby (ATS) including:
Offer acceptance to Day 1 show rates
Training dates
Onboarding completion & compliance
Drive Day 1 readiness + confirmation (reduce fallout and no-shows)
Identify gaps in the process and recommend improvements to enhance candidate experience
What Success Looks LikeHigh Offer to Day 1 conversion rates
Strong candidate satisfaction and engagement
Minimal onboarding delays or drop-off
Seamless coordination across TA, HR, and business stakeholders
What You Bring1–3 years experience in:
Customer service
Recruiting coordination / onboarding
HR or high-touch administrative support
Strong communication skills (written + verbal)
High attention to detail with strong follow-through
Ability to manage multiple priorities in a fast-paced, high-volume environment
Experience with ATS systems (Ashby or similar preferred)
Ability to handle sensitive/confidential information with discretion
Education:
High School Diploma required
Bachelor’s degree preferred
Tools & SystemsYou’ll work across tools including:
Ashby (ATS)
ADP (onboarding)
Microsoft Office (Teams, Outlook, Excel)
Other internal systems (Salesforce, etc.)
Renuity and its affiliates are committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
If you have a question regarding your application, please contact [email protected]
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