About this role
We hope you are inspired to change the world for the better through your work and helping our customers with a wide variety of challenges.
Sellpy’s vision is to empower everyone to live circular. We see a tremendous financial, social and environmental value in making sure unused items are put to use again. We are looking for colleagues who share this vision, and who are ready to see their work contribute to a sustainable future.
Customer Support in Expansion Markets
We’re growing fast across Europe, and language is key. Our Expansion Markets team plays a crucial role in enabling our customers in our existing markets. Sellpy has customers selling and buying second-hand products, and our team supports them via chat, phone, and email. We specialise in unique items at Sellpy, which gives you plenty of fun challenges that you haven’t faced before.
We’re currently looking for colleagues with strong language skills to meet our customers in their local language.
Required languages (one or more):
Polish
Dutch
German
Finnish
English is required, it’s our company language and used in daily collaboration.
Meriting languages:
French
Danish
Czech, Slovak, or other Central European languages
In short, you will
Create satisfaction for our buyers and sellers in a wide variety of support errands.
Pick up inquiries via chat, telephone and/or email.
Learn lots about tech and second hand in a fast-paced environment.
Help to improve our service based on customer feedback.
Contribute to how we expand our processes in customer support.
Requirements
A structured and service-minded mentality
Spoken and written fluency in one of the required languages
An interest in finding solutions and improving the offer for our customers
We’d be impressed if you have
Additional language skills (French, Danish, Finnish, Czech, Slovak, or other Central European languages)
Experience in a customer-facing role
Experience working in customer support via chat, phone, and email
An interest in second-hand
You get to
Be part of a modern company that's driving the change towards a sustainable lifestyle. In return, you will develop and work on meaningful challenges on a daily basis.
Benefit from hybrid work from our office, and from home.
Work with highly skilled and motivated colleagues.
Enjoy staff discounts at Sellpy and the H&M brands (Arket, COS, Other Stories, Weekday & more).
Gain new skills with unlimited access to a learning platform.
Location
You are welcome to do all these things at our new office at Medborgarplatsen in Stockholm, and from home set days. We want you to enjoy a flexible work setup because well, it’s 2026 and digital meetings work just as fine.
Form of employment: Full-time
Start: As agreed upon