About this role
About ZAGENO
ZAGENO provides the largest online marketplace for life science lab supplies, acting as a comprehensive hub for scientists, lab managers, and procurement leaders. Our platform streamlines the procurement process, enabling users to compare products, identify alternatives, monitor deliveries, and communicate order statuses in real-time. This efficiency accelerates innovation by freeing up valuable time. Through advanced AI, ZAGENO bolsters supply chain resilience and delivers a superior customer experience. Our seamless integration with existing systems boosts productivity, making the online purchase of research materials convenient, efficient, and reliable. We are dedicated to innovation, excellence, and cultivating a supportive and dynamic work environment.
About the Role
You’ll own and drive design for both user-facing and platform-facing journeys, focusing on scientist & supplier personas. Your work will include ideation, research, interaction design, prototyping, and hand-off to engineering — ensuring every touchpoint is usable, efficient, scalable, and aligned with business goals. You’ll partner closely with Product Managers, Engineers, Data / AI teams, and Operations to build experiences that delight users while enabling enterprise-scale workflow.
Key Responsibilities
• Lead end-to-end design from discovery, prototyping, interface design, through final hand-off, across scientist-facing and supplier-facing workflows.
• Translate user research, business goals, and analytics into intuitive, scalable design solutions for complex scenarios (e.g. search & discovery, dashboards, supplier order flows).
• Design interaction flows, wireframes, high-fidelity mockups, and prototypes for both Web product features and internal / platform tools.
• Collaborate cross-functionally with Product Managers, Engineers, AI / Data teams and Operations to ensure feasibility and alignment while pushing for high usability and excellence.
• Contribute to or evolve our Design System — ensure UI consistency, support scalable components, and shape reusable patterns for both B2C-style and B2B-SaaS features.
• Advocate for both end-user delight (scientists) and operational efficiency / clarity (supplier tools), balancing visual design, accessibility, and system constraints.
• Apply metrics, analytics, usability testing, and user feedback to iterate designs and improve key performance indicators (e.g. task success, error rates, conversion, supplier satisfaction).
• Communicate design rationale and decisions clearly to stakeholders across engineering, product leadership, and operations, influencing product strategy.
About You
Basic Qualifications
• Bachelor’s / Master’s degree (or equivalent experience) in Design, Interaction Design, HCI, Visual Communication or related field.
• 6+ years of product design experience working across web applications or SaaS / marketplace platforms
• Strong portfolio that shows both user-facing (consumer / marketplace style) and internal / enterprise / platform design work.
• Proficiency in design & prototyping tools (e.g. Figma, Sketch, Adobe XD etc.).
• Deep understanding of interaction / UI design patterns, responsive design, accessibility, and design system best practices.
Preferred Qualifications
• Experience designing for B2B / SaaS workflows (dashboards, permissioned roles, analytics, enterprise tools) and user-facing / consumer-style flows (search / discovery / checkout).
• Comfortable working with data / AI-driven products: collaborating with data / ML teams to design recommendation / personalization interfaces.
• Proven track record of solving ambiguous, complex design problems and influencing product strategy via design.
• Experience building or evolving design systems; thinking in components & reusable patterns across multiple product domains.
• Strong verbal & written communication skills: able to present your work to senior leadership and cross-functional teams.
• Ability to operate in a fast-paced, high-growth environment with shifting priorities; bias for iteration, feedback loops, and continuous improvement.
Why Join ZAGENO?
• Build and scale marketplace experiences for both sides of a fast-growing B2B ecosystem.
• Drive impact at the intersection of procurement, compliance, and supplier growth.
• Competitive salary, benefits, flexible PTO, and professional growth opportunities.