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IT Infrastructure & Hardware Engineer (Live Studio) @ Wickedgames

Yerevan, YerevanOnsiteFull-time
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About this role

IT Infrastructure & Hardware Engineer (Live Studio)

Role Overview

We are looking for an IT Infrastructure & Hardware Engineer responsible for the reliability and stability of the technical environment of the live casino studio.

The role covers servers, networking, system services, and physical technical infrastructure supporting 24/7 studio operations. The engineer ensures continuous availability of internal platforms, connectivity, and operational hardware required for uninterrupted live gaming.

This is a hands-on position combining infrastructure administration with on-site technical support and incident resolution.

Key Responsibilities

Network Operations

• Configure and maintain switches, VLANs, and routing

• Monitor latency, packet loss, and connectivity stability

• Troubleshoot infrastructure connectivity incidents

• Coordinate with ISPs and external providers when required

• Ensure network readiness for real-time operations

Hardware & Technical Infrastructure

• Maintain operational PCs and technical racks

• Support deployment of new equipment and expansions

• Maintain structured cabling and patch panels

• Install and route network, power, and signal cables

• Install and mount cameras and related hardware equipment

• Connect and integrate peripherals and technical devices

• Diagnose and repair hardware-related operational issues

Incident Response & Reliability

• Act as escalation point for complex technical failures

• Perform root cause analysis and implement preventive solutions

• Maintain operational documentation

• Ensure high availability of critical systems

Infrastructure & Systems

• Maintain on-premise servers and system services

• Manage virtualization platforms (VMware / Hyper-V / Proxmox or similar)

• Monitor system performance and uptime

• Maintain backup and disaster recovery readiness

• Manage storage and shared resources

• Support identity and authentication services

Nice to Have

• Experience in 24/7 operational environments

• Experience in streaming or real-time systems

• Cloud or hybrid infrastructure knowledge

• English language knowledge (B2 and higher)

Skills

HR

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