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IT Infrastructure Engineer (Live Casino) @ Wickedgames

Yerevan, YerevanOnsiteFull-time
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About this role

Overview:

The IT Infrastructure Engineer is responsible for designing, maintaining, and operating the studio’s IT infrastructure that supports Live Casino operations on a day-to-day basis. This role focuses on network stability, connectivity, access management, and the reliability of on-site infrastructure to ensure uninterrupted 24/7 live operations.

Responsibilities:

• Design, configure, and maintain the local studio network (switches, routing, VLANs)

• Manage internet connectivity, redundancy, and failover

• Support on-prem servers and studio infrastructure

• Maintain workstations, PCs, laptops, and peripheral devices

• Support technical onboarding of new employees, including workstation setup and system access

• Manage user accounts, permissions, and VPN connectivity

• Administer corporate productivity platforms (Microsoft 365 and Google Workspace), including user setup and access management

• Support CCTV systems as part of studio security infrastructure

• Monitor infrastructure health and respond to incidents

• Perform backup and recovery procedures

• Troubleshoot connectivity, network, and access-related issues

• Coordinate with internet providers and external IT vendors

• Maintain basic infrastructure documentation and network schemes

Requirements

• 3+ years of experience in IT infrastructure or system administration

• Hands-on experience with on-prem networks and studio or office environments

• Experience working in 24/7 operational environments is a strong advantage

• Solid networking fundamentals (switches, VLANs, routing)

• Experience with internet connectivity and redundancy setups

• Windows and/or Linux server administration

• VPN and access management

• Administration of Microsoft 365 and/or Google Workspace

• Understanding of CCTV systems

• Monitoring and incident response experience

Skills

IT Department

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