About this role
Position Reports to: Retail Assistant Store Manager
Position Description:
The Retail Associate will drive profitability through customer engagement and retail sales excellence.
Capability Requirements: The individual must…
• Love our Lord and commit to our mission…
We establish sustainable centers for alleviating poverty and multiplying disciples in third-world environments.
2. Embody and embrace our values…
• Urgent Pursuit
• Sacrificial Service
• Intentional Development
• Clear Communication
• Complete Alignment
• Excellent Execution
3. Be organized and have good attention to detail
4. Have a positive, upbeat, and engaging demeanor, prioritizing the needs and experience of the customer at all times
5. Have sufficient technical skills to learn point-of-sale systems and to count money efficiently and accurately
Time Requirements:
This position will require between 8-40 hours per week depending on need and availability.
Travel Requirements:
Zero to minimal local travel is required except for once monthly staff meetings (within 20 mins of the store)
Position Duties:
The Retail Associate will drive profitability through customer engagement and retail sales excellence.
• Excellent Customer Service
• Greet every customer and treat them with respect, optimism and joy at all times
• Answer any and all questions for customers
• Assist with any customer needs
• Escalate any customer service needs to Assistant Store Managers or Store Manager as needed
• Share the vision and mission of Vapor Ministries with customers
• Cashier Duties
• Efficiently assist customers with checkout processes
• Operate the VTS point-of-sale system for checkout
• Efficiently and securely handle cash and credit transactions
• Opening/Closing
• If scheduled to open or close, perform and complete the opening/closing checklist procedures
• Housekeeping
• Ensure a properly organized and clean workspace and retail floor
• Perform any cleaning needed at opening or closing and during work hours to ensure an exceptional customer experience
• Merchandising & Stocking
• Stock shelves and racks as needed when not assisting customers
• Merchandise (organize and make visually appealing) products for sale to create a visually appealing space for customers
Disclaimer: Other duties may be assigned as necessary on a temporary and infrequent basis.
$12-14