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Strategy & Operations Associate @ Trophiai

Toronto, OntarioOnsiteFull-time
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About this role

What we’re doing We’re building the AI-powered coaching platform that transforms how gamers learn, compete, and win. Backed by a16z with $12M raised, we’re live in 5 titles with 100K+ users and rapidly expanding into new games, hardware partnerships, and SDK integrations.

We’re hiring a Business Operations Associate to join our core team and work directly with the founders to build the backbone of our business. This is a unique opportunity to help scale the world’s first AI coaching platform for gamers at the intersection of gaming and AI.

What You’ll Do

Strategy & Analysis

• Partner with the Head of Product & CEO on core strategic initiatives (B2B + B2C).

• Lead market analysis, competitive deep dives, and opportunity sizing to identify trends, customer needs, and emerging opportunities.

• Build business cases and quantitative models that inform go/no-go decisions on new games, partnerships, and investment bets.

• Help chase down ambiguous, zero-to-one problems , from hypothesis to framework to action plan.

Ops & Execution

• Build the operating backbone: architect workflows, OKRs, and business review processes that scale with the company.

• Drive cross-functional initiatives across Product, Partnerships, and Marketing to ensure alignment and delivery.

• Create leverage for leadership by taking point on pitch decks, proposals, and high-stakes projects that require polish and speed.

Growth Enablement

• Support partnerships and BD with market research, TAMs, and strategic storytelling.

• Help track product performance and translate insights into prioritized business actions.

• Translate product and market learnings into clear narratives for investors, partners, and internal stakeholders.

Skills You’ll Bring

• 2+ years experience in a fast-paced, analytical role (e.g., chief of staff, bizops, VC/PE, banking, consulting, or growth-focused roles at a high-growth tech company).

• Strong analytical skills with the ability to synthesize data into strategic insights

• First-principles thinker who can structure ambiguous problems into clear frameworks.

• Outstanding communication can craft executive-level decks and align stakeholders.

• Relentlessly resourceful — you move fast, solve problems without a playbook, and aren’t afraid to get your hands dirty.

• Highly organized with strong attention to detail and follow-through.

You Will Not Enjoy This Role If…

• You prefer a narrow lane or a fixed playbook.

• You avoid rolling up your sleeves and tackling operational details.

• You’re uncomfortable balancing strategy with execution.

• You don’t enjoy gaming, AI, or exploring how new technologies reshape industries.

Skills

R&D

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