About this role
Hiring Immediately - Sushi Lucy is a fast growing company located in North Miami. Our combination of traditional and modern does not disappoint and delivers a tasty menu in an original and fun atmosphere fit for the entire family!
Job Summary:
Sushi Lucy seeks a Server that is responsible for providing excellent customer service and promoting an exceptional dining experience for customers. Sushi Lucy is looking for motivated, dedicated and professional servers to be a part of our team! The ideal candidate for this position should have at least 2 years of experience as a server in the sushi restaurant/hospitality industry.
Required Knowledge, Skills, and Abilities:
• Ability to multi-task and work in a fast paced environment.
• Ability to use any credit card processing machines, cash register, and touch screen monitors.
• Basic knowledge of dining room and service procedures and functions.
• Must be of legal age to serve alcoholic beverages, according to local state laws.
• Must have a minimum of 2 years of experience in a high end fast-paced environment.
• Knowledge of Sushi, Japanese Beers/Wine, and Sake.
• Food handling certificate (Preferred)
• Excellent communication and customer service skills
• Responsible, trustworthy, attention to detail, cleanliness and safety.
• Ability to be mobile for a minimum of 6 hours on your feet.
• Bilingual is a plus
Duties:
• Greeting customers upon arrival at the restaurant.
• Providing excellent customer service during their dining experience.
• Memorizing the food menu and Beer / Wine and Sake list as well as any nightly specials.
• Providing suggestions for food or drink choices to diners.
• Maintains table setting by removing courses as completed, replenishing utensils, refilling water glasses, and being alert to patron spills or other special needs and setting tables throughout the shift.
• Carrying drinks and food from the kitchen or bar area to the tables.
• Provides information to help with food and beverage selections.
• Presents ordered choices in a prompt and efficient manner.
• Maintains dining ambiance with an enthusiastic attitude and a focus on cleanliness.
• Protects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies.
• Transmits orders to the kitchen by recording patrons’ choices and identifying patrons’ special dietary needs and special requests.
• Obtains revenues by totaling charges, issuing bills, accepting payments, delivering bills and payments to Front of the House Supervisor/host, and returning change or credit card and signature slip to patrons.
• Practices “Upselling” at all times.
• Respond to customer complaints quickly to resolve them effectively.
• Always attend to customers with a smile.
DOE