About this role
Duties and Responsibilities Responsible for training and development of new Casino Hosts to include guest service standards and standard operating procedures for account-related transactions Provides feedback and mentors newer team members Assists Player Development management with special assignments Assists Casino Hosts in problem-solving and decision-making Assists in planning, organizing and filling VIP Events Participates in the execution of VIP Events to ensure guest service standards are met Attends off-site events with goal of develop