About this role
Looking for an individual to fill the critical leadership role of Operations Lead of ETS reporting to the AVP of ETS, responsible for maintaining the team’s stability, performance, and culture. This position orchestrates the day-to-day activities of a hybrid technical workforce across Sound, Lighting, and Video Production, ensuring optimized workflows and consistent service standards for University events. As a vital bridge between ETS and the broader University community, the Lead cultivates strong partnerships and manages complex logistics to ensure operational readiness for event support of all sizes. By providing direct coaching and technical leadership, the Operations Lead ensures seamless continuity and prevents disruption to essential workflows.