About this role
We are seeking a polished and service-driven Front Desk Agent to deliver a warm, personalized arrival and departure experience for our guests. This role is responsible for managing check-ins and check-outs, handling reservations, anticipating guest needs, and resolving requests with professionalism and discretion. The ideal candidate has excellent communication skills, strong attention to detail, and a genuine passion for luxury hospitality. Prior hotel or high-end customer service experience is preferred. Flexible availability, including evenings, weekends, and holidays, is required.