About this role
Location: 
Home Office
Remote WA 980041 We have an incredible opportunity for a Resident Services Coordinator to join our amazing team! This is a great way to grow your career and help our incredible residents find resources, support, and community engagement opportunities! This role pays $22 to $26 per hour DOE and supports the Destinations Senior Affordable Community in Lynnwood, Washington.
Our Resident Service Coordinators:
• Provide outreach, education, connection, and navigation of resources, and support community engagement for residents living independently in Senior or Family housing. • Create collaborative relationships with residents, property managers, and community providers to support independent living. • Develop and grow a network of contacts with service providers and agencies for resident referrals. • Identify needs of and educate residents on available services, help them to navigate and assist in applying for resources. • Work in conjunction with the housing manager(s) to empower residents to age in place and remain as independent and self-reliant as possible. • Utilize agency database for timely tracking of Resident Engagements (i.e., progress notes, care plans, referrals made, follow-up dates).
What you need to succeed!
• Bachelors’ degree in social work, public health, or human services, or the equivalent combination of education and experience. • An approachable friendly demeanor and a sensitivity to various interpersonal styles. • Direct experience providing services to low-income households, seniors, and/or adults with disabilities, including the provision of information and referral services preferably in a housing setting. • Direct experience in navigating local/county/state systems (DSHS, Medicare/Medicaid, mental health, etc.) and community resources with positive outcomes. • Proven experience in service management including organizing, problem-solving and advocating. • Ability to multitask, fulfill multiple projects with minimal supervision. • Comfort with working independently while a part of a larger team. • Proficiency with MS Office suite (Word, Outlook, Teams). • Exceptional written, oral and presentation skills • Valid Driver’s License and reliable transportation.