About this role
Location: 1 FLC Bellevue1 1980 112th Avenue NE, Suite 21011 Bellevue WA 980041 This role pays $25.24/hr, with great benefits including Medical, Vision, Dental, excellent PTO, and so much more!
We are hiring a Client Intake Supervisor for our Bellevue Location!!
Our Client Intake Supervisors:
• Coordinate, handle, and request new client referrals from local and state authorizers; Utilize the AAA referral system to identify prospective new clients; Respond to direct prospective client inquiries • Coordinate and complete the new client initial assessment and onboarding, including initial client screenings, in person visits, and other assessments. • Schedule ongoing in-home caregiving services with each new client, and prepare to transfer staffed new clients to a Home Care Supervisor. • Supervise the delivery of home care services to new clients by the direct service home care staff; Provide feedback, and if necessary, participate in performance improvement planning. • Collaborate with the Home Care Supervisory and Leadership teams to determine strategies to meet program goals, prepare for warm client handoffs, and support new caregiver staffing endeavors. • When applicable, participate in Home Care Aide recruiting events, interviews, and new hire orientation. • Answer and refer telephone calls and emails as needed. • Perform other duties as assigned.
What you need to succeed:
• Associate of Arts degree in social services, home economics, or related field; or relevant experience. • A minimum of one year of Supervisory experience. • Experience in a health or social service setting is preferred. • Must have excellent written and verbal communication skills in English • Valid driver’s license and automobile insurance verification. • Completion of a background check, drug screen. Other pre-employment screenings may include physical, TB test, and fingerprinting per state/local guidelines.
Physical Requirements Include:
• Must be able to lift 25lbs and support client’s mobility.