About this role
Position Title: Admissions Registrar - Full Time (FT) Department: Business Office Reports to: Director, Business Office
Make a Great First Impression -- Every Day!
At York General, our Admission Registrars play a vital role as the first point of contact for patients, families, and visitors. If you enjoy helping people, thrive in a fast-paced environment, and take pride in delivering exceptional service, we invite you to join our Business Office team.
Why You'll Love This Job:
• Consistent Schedule: Monday through Friday 8:30 a.m. to 5:00 p.m. (no weekends, only one holiday per year)
• Meaningful Impact: Be the welcoming face and voice of York General!
• Supportive Team: Collaborate with an experienced, close-knit Business Office team
• Award-Winning Workplace: Proudly named Modern Healthcare Best Place to Work for 13 consecutive years
• Comprehensive Benefits: Competitive pay and a full benefits package
What You'll Do
In this customer-facing role, you will support daily operations and ensure a smooth experience for patients and visitors by:
• Registering all non-emergency patients and verifying information
• Collecting and entering demographic and insurance details accurately
• Operating the main hospital phone system and directing calls appropriately
• Greeting patients and visitors, answering questions, and providing directions
• Scanning, organizing, and routing patient documentation in a timely manner
• Processing payments and assisting with basic billing inquiries
• Supporting daily office operations, including mail distribution and opening/closing procedures
What You'll Bring:
• Great customer service, a positive attitude, and a love of people!
• High School diploma or equivalent is required
• Strong computer skills and communication skills
• Detail-oriented with the ability to multi-task in a fast-paced setting
• Experience in healthcare admissions, customer service, or multi-line phone systems is preferred but not required. We'll train the right person!
• Bilingual skills are a plus!