About this role
Are you interested in joining a dynamic and growing business that values the unique aspirations of its employees, encourages progressive practices and offers the opportunity to provide customized and exceptional client service? We are seeking a Client Care Specialist in our Reynoldsburg, Ohio Branch.
Yellowstone Landscape is dedicated to excellence in commercial landscaping. As the largest privately-owned commercial landscaping company in the nation, we offer exciting career opportunities for Landscape Professionals across the Southern United States. To learn more, please visit our website: www.yellowstonelandscape.com.
What you'll do:
• Communicate effectively with customers and Yellowstone Landscape maintenance production staff to ensure quality work is performed to the satisfaction of the client.
• Meet or exceed established sales goals for landscape and snow.
• Build strong, long-lasting relationships with existing and new clientele.
• Regularly conducts site visits with client and production team.
• Produce professionally-written proposals and communications for clientele and for internal use.
• Review specifications and contract documentation for each project.
• Proactively anticipate problems and suggest solutions to avoid customer complaints.
What we are looking for:
• Associate's Degree required and a Bachelor's Degree preferred; relevant experience will be considered.
• 3-5 years previous sales experience.
• The ability to effectively coordinate and complete numerous activities simultaneously.
• The capacity to drive to all work sites and conduct tours and visual inspections of the landscape.
• Prior landscape operations management experience required.
• A passion for service excellence.
• Superb professional communication skills, both written and verbal.
• Horticultural knowledge strongly preferred.
• Proficient in Microsoft Office.
• BOSS, Aspire or landscape management software experience a huge plus
Why Join Yellowstone?
• Competitive pay; paid weekly.
• Full group benefits package including health, dental, vision, life and disability insurance, 401k with a company match, paid time off and holiday pay.
• Aggressive incentive plan.
• Industry leading safety programs.
• Company provided work shirts and safety gear.
• Equipped with optimal and most professional equipment.
• High profile customers, worksites and landscape results.
• Opportunity to advance within one of the industry's fastest growing companies.
• A company that values and appreciates YOU.
Become part of the team dedicated to Excellence in Commercial Landscaping!