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Arrowhead Travel Plaza Deli Clerk @ WIL

Pendleton, OROnsiteFull-time
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About this role

Wage Range: $15.00-$20.00

OPEN UNTIL FILLED: 1ST PULL DATE: JUNE 5, 2026

JOB SUMMARY:

Responsible for ordering, preparing, cooking, and presenting an attractive display of food items for sale in a fast-paced environment. Ensures all food, food areas, utensils, and dishes are kept fresh, stocked, sanitized, clean, organized, and customer-ready.

ESSENTIAL JOB FUNCTIONS:

• Promote high customer and internal guest service standards through prompt, courteous, respectful service and behavior.

• Promote and maintain a clean, safe, organized, and healthy work environment for employees and guests at all times; promptly report all concerns to the supervisor.

• Provides a high standard of food service, ensuring that food items are handled in a safe and sanitary manner; adhering to safety standards/guidelines and health code regulations.

• Order, receive, prepare, and replenish the deli/drink bar and open-air cooler with portion control to maximize presentation, customer satisfaction, and sales while minimizing spoilage.

• Maintain food equipment, prep areas, and customer access areas clean, sanitized, and organized while rotating and replenishing food, condiments, and paper products.

• Communicate with food service vendors about ideas, inventory items, stock quantity—pricing, etc.

• Ensure proper operation of deli equipment, tools, and materials and that they are handled in a safe and sanitary manner.

• Develop and assist in maintaining a routine cleaning & and maintenance schedule related to the prep area, and equipment involved in the deli and drink bar areas.

• Comply with regulatory laws, employee handbook, department policy and procedures, and safety codes.

• Maintain strict personal hygiene and appearance standards.

• Travel/attend a tradeshow or other product promotion opportunities in person and/or virtually.

• Performs other duties as assigned.

PROMOTE WRC QUALITY SERVICE STANDARDS:

SAFETY: Ensuring a safe experience by protecting the welfare of all.

INTEGRITY: Expecting personal accountability at every level.

COURTESY: Creating an exceptional customer service experience for everyone.

TEAM: Functioning together to create a cooperative and positive experience.

SHOW: Providing flawless experience –a clean and cared-for resort.

SUPERVISOR AUTHORITY:

• None.

SIGNATORY ABILITY:

• Inventory Receiving.

ACCESS TO SENSITIVE AREAS:

• Stock rooms, Inventory, POS, and inventory software and financial reporting.

MINIMUM QUALIFICATIONS:

• Six (6) months of customer service experience.

• One (1) year of fresh food prep.

• Needs to Stand and/or walk for long periods; perform routine bending and lifting of product up to 20 lbs.; perform repetitive motions with arms, elbows, wrists, hands, and fingers; bend, lift, and maneuver up to 50 lbs.

• Requires strong communication skills including, verbal, written, and interpersonal skills to effectively communicate and work with others.

• Must possess excellent organizational skills, be a self-starter, and be able to perform essential job duties with minimal supervision, keeping all food/drink areas clean, stocked, and organized.

• Flexible to work schedules that include regular shifts, evenings, weekends, and holidays to meet the needs of the business.

• Must possess or obtain a Food Handler's certificate permit within 30 days of employment.

• Exhibits a professional demeanor through appearance/hygiene.

• Must be able to pass a criminal background check.

• Must be at least 18 years of age.

PREFERRED QUALIFICATIONS:

• High School diploma or GED.

• One (1) year of customer service experience.

• Three (3) years of food service experience in high volume deli restaurant/c-store/truck stop/travel center.

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