About this role
WAGE RANGE: $14.55-$17.00 OPEN UNTIL FILLED: 1ST PULL DATE, JUNE 29, 2026
JOB SUMMARY
Provides beverage service and/or food service to guests in the Family Funplex in an efficient and friendly manner ensuring guest satisfaction.
ESSENTIAL JOB FUNCTIONS:
• Ensures customer satisfaction and play through prompt, efficient, and friendly service placing customers' needs
• Greets each customer, politely offering alcoholic or non-alcoholic drinks or taking food service orders.
• Retrieves drink orders from the bar service areas and promptly delivers them to customers.
• Promptly takes beverage and/or food orders, accepts payment for item(s), and processes payment as outlined.
• Ensures that beverage/food order is accurate and promptly delivered to the
• Makes continual rounds throughout the bowling/arcade areas to ensure food and beverage service is maintained.
• Ensures that all foodstuff is handled healthfully, following the guidelines of the food handler's training at all
• Maintains a neat, clean gaming area, by removing used food/beverage containers
• Promotes internal guest service standards through courteous and respectful
• Constantly maintains a clean, efficient work area, wipes spills, replenishes condiments and when able, assists with service and maintenance of beverage
• Complies with regulatory laws, PP&P, OLCC regulations, department policies and procedures, safety codes,
• Promotes a clean, safe, and healthy work environment for employees and guests. Promptly reports all concerns to the
• Ensures that the operation of equipment, tools, and materials is handled safely.
• Other related duties as
PROMOTE WRC QUALITY SERVICE STANDARDS:
SAFETY: Ensuring a safe experience by protecting the welfare of all.
INTEGRITY: Expecting personal accountability at every level.
COURTESY: Creating an exceptional customer service experience for everyone.
TEAM: Functioning together to create a cooperative and positive experience.
SHOW: Providing flawless experience –a clean and cared-for resort.
MINIMUM QUALIFICATIONS:
• Six (6) months of experience in the customer service/hospitality
• Possess or obtain a Food Handler Certification and an OLCC card within 30 days of employment, with permit application submitted by first day of employment.
• POS and cash handling
• Basic mathematical
• Effective communication skills - verbally provides instruction, responds to questions, and has exceptional interpersonal skills and
• Stand and/or walk for long periods; work in a noisy environment; perform repetitive motions with arms, elbows, wrists, hands, and fingers; bend, lift, and maneuver 50 lbs.; and have good visual and auditory acuity to
• Work a flexible schedule - weekends, holidays, and special
• Exhibits a professional demeanor through appearance and by maintaining a positive attitude toward all employees and
• Requires a criminal history background check.
• Must be at least 21 years of