About this role
Wage Range: $15.00-$20.00
OPEN UNTIL FILLED; 1ST CLOSING DATE JUNE 30, 2026
JOB SUMMARY
Assists the Golf Professional with golf shop operations, including player tracking, merchandising, tournaments, and special events. This is a seasonal position working approximately 6-8 months per year.
ESSENTIAL JOB FUNCTIONS:
• Ensures customer satisfaction through prompt, efficient, and friendly service.
• Demonstrates prompt, professional, and attentive guest service at all times. Provides informative, knowledgeable assistance to ensure guest satisfaction.
• Processes golfers with scheduled tee times, provides course information, and promotes play.
• Provides Pro Shop guests with golf play information and assistance, and processes purchases and payments.
• Serves as course Marshall monitors the schedule and pace of play.
• Keeps Golf Pro advised of any operational issues or concerns.
• Assists in scheduling, organizing, and coordinating tournaments, leagues, and special golf events.
• Keeps supplies organized and stocked, including carts, rental equipment, and restrooms.
• Provides assistance and training for seasonal, part-time, and summer youth employees.
• May be required to open and close Golf Shop without supervision, requiring early and late shift work.
• Will be required to work weekends, holidays, and varied, long hours during the prime golf season.
• Must be able to enforce golf course rules and regulations.
• Works at times as a driving range or cart attendant as required during rush/peak periods/events.
• Keeps the Golf Shop neat and clean, inside and outside, as well as restocked with merchandise.
• Complies with regulatory laws, employee handbook, department policy and procedures, safety codes, etc.
• Promotes a clean, safe, and healthy work environment for employees and guests. Promptly reports all concerns to the supervisor.
• Ensures that the operation of equipment, tools, and materials are handled safely.
• Promotes internal guest service standards through courteous and respectful behavior.
PROMOTE WRC QUALITY SERVICE STANDARDS:
SAFETY: Ensuring a safe experience by protecting the welfare of all.
INTEGRITY: Expecting personal accountability at every level.
COURTESY: Creating an exceptional customer service experience for everyone.
TEAM: Functioning together to create a cooperative and positive experience.
SHOW: Providing flawless experience –a clean and cared-for resort.
SUPERVISORY AUTHORITY:
• None.
SIGNATORY ABILITY:
• None.
ACCESS TO SENSITIVE AREAS:
• Storage areas.
• Cashier register and safety deposits.
MINIMUM QUALIFICATIONS:
• Familiarity with golf activities, preferably with personal golfing experience.
• Must be courteous, personable, and professional in relating with customers.
• High School Diploma or GED.
• Cash handling skills.
• Must demonstrate effective communication skills, both oral and written.
• Flexible to work various shifts and weekends. Must be reliable.
• Needs to stand and/or walk for long periods; performs repetitive motions with wrists, hands, and fingers; lifts and maneuvers 50lbs.
• Requires a criminal history background check.
• Must be at least 18 years of age.