About this role
How You’ll Do It
• Supervise the team in providing best-in-class service on a daily basis • Coach and develop the team and drive Associate engagement • Uphold operating procedures and service and safety standards, especially Guest Satisfaction • Ensure all Guest areas are staffed and functioning efficiently • Delegate tasks • Demonstrate Topgolf’s Core Values: Fun, One Team, Excellence, Edgy Spirit and Caring • Focus on business metrics to drive performance • Maximize profit and revenue • Perform other operational duties as assigned by your manager What We’re Looking For
• 5+ years of restaurant, hotel or golf course management experience with at least 1 recent year as an Assistant General Manager or General Manager with a restaurant, hotel, or golf environment • High school diploma or equivalent • Excellent communication, time management and organization skills • Ability to work on a team • Energy and enthusiasm • A high level of self-awareness, receptivity to change and integrity • Ability to work in extreme weather conditions for extended periods of time • Availability to work varied shifts, including evenings, weekends and holidays • Ability to stand and walk for long periods of time including maneuvering up and down stairs • Ability to obtain required licenses and certifications for your location