About this role
The Customer Service Representative supports day-to-day customer account activity by coordinating orders, shipments, and service requests between customers, warehouse operations, and internal service teams. This role helps ensure customer requirements are communicated clearly, operational processes run smoothly, and issues are resolved quickly and accurately. The shift for this position is going to be 10:00 AM - 6:30 PM, Monday - Friday, and will report to a Customer Service Manager.