About this role
Responsible for collaboration platform administration, governance, and operational support.
Required Skillset:
• Administer and support enterprise Microsoft Teams for chat, meetings, channels, and collaboration
• Configure Teams policies for messaging, meetings, guest access, federation, and governance
• Manage Teams lifecycle including team creation, permissions, channel structure, and archival
• Support voice and telephony capabilities including Teams Phone, call queues, Direct Routing, and SBC integration
• Troubleshoot audio/video quality, client issues, connectivity, and collaboration workflows
• Strong understanding of Teams integration with SharePoint, Exchange, and Entra identity services