About this role
About the Role UKG is looking to hire a Senior Product Support Representative (S4) to join our Global Support organization. The Senior Product Support Representative is expected to deliver high quality support to our UKG Ready customers, while utilizing outstanding customer service skills and techniques that promote customer satisfaction and retention. This senior-level position requires a high degree of ownership, advanced troubleshooting expertise, independent decision-making, and the ability to manage complex customer escalations.