About this role
The AVP - Property Claims provides strategic oversight and operational and technical leadership for the company’s commercial property claims function. This role ensures timely, fair, and cost-effective claim resolutions while maintaining strong relationships with internal partners, external vendors, and insureds. The Director sets performance expectations, drives continuous improvement, ensures regulatory compliance, and supports the organization’s commitment to delivering exceptional service. This position oversees all Commercial Property lines—including large loss, complex, catastrophe, inland marine, and specialty property—within a Property & Casualty insurer of approximately 850 employees with no personal lines business.