About this role
Performs front desk Check in and Check out functions with or without direct supervisory responsibilities. Oversee and troubleshoot scheduling and/or patient service issues; serves as lead worker and trainer for junior level staff; and other duties as assigned. EDUCATION and/or EXPERIENCE High school diploma or general education degree (GED) Three to five years medical office experience Current knowledge of payer requirements for referrals and preauthorization Experience in front and back office operations Knowledge of billing and coding for medical services Strong customer service skills PC proficiency