About this role
The Cocktail Servers are responsible for providing exceptional customer service to both our internal and external guests. A smile, kindness, courtesy, and industry knowledge are all pre-requisites of the job. Preparing and serving drinks and managing a clean and organized workstation are the daily responsibilities for this position. Customer service, salesmanship, timeliness, and being a team player are the values that make our cocktail servers and the property successful. Responsible for performing all duties according to the Queen Casino policies, procedures, Internal Controls, Gaming Board guidelines, and state alcohol laws.