About this role
Responsibilities:
• Ensures guests are greeted with in 2 minutes making eye contact and smiling.
• Beverage order placed within 2 minutes- suggest appetizer and alcohol drink of the day.
• Soups and salads served within 3 minutes, appetizers within 5 minutes, lunch within 10 minutes, dinner within 15minutes
• Operates POS system. Issues guests checks in a holder, makes change, and closes checks. Servers must have a Manager and/or Assistant Manager run end of day report to ensure no open checks.
• Must possess a personable, customer service attitude with organizational ability to handle multiple tasks simultaneously.
• Reports for work in a clean and neat complete uniform including name tag, ID badge, Service License, cork screw and black non slip shoes prior to start of shift.
• Maintains thorough knowledge of the restaurant menu.
• Answers guests' questions regarding the menu, makes suggestions regarding food specials, and soups of the day.
• Writes guests order.
• Checks dishes for presentation and accuracy before leaving kitchen.
• Pre buses and resets tables as well as assist in running food from the kitchen.
• Stays visible at all times to the guests. Limits time in the kitchen.
• Completes opening and closing side duties. Checks with manager/assistant manager before leaving shift.
• Observes diners response to any additional requests and to answer any questions guests may have.
• Provides exceptional customer service with a smile.
• Works safely, following all established safety rules and regulations.
• Communicates effectively with co-workers, supervisors, chefs and guests.
• Follows all relevant policies and procedures set by the company.
• Complies with the company's recycling program standards.
• Follows all state and company ABC Safe Serving of liquor rules and requirements at all times.
• Must be actively at work to perform the essential functions of this job.
• Performs all other duties as assigned
Work Environment:
• Union Representation: This position is represented by Unite Here and is subject to the applicable collective bargaining agreement.
• Must be available to work weekends, holidays, and nights as scheduled
Additional Benefits:
• Enjoy 30 consecutive days of free rides for new hires with DART and earn reimbursements via Delaware Commute Solutions
Starting Compensation:
• $7/hour + TIPS
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.