About this role
Responsibilities:
• Enhances the guest experience by providing exceptional service.
• Cleans floors (vacuum, mop, shampoo); spot cleaning as necessary
• Monitors ash/trash containers, cleaning and removing trash as necessary
• Cleans ashtrays
• Cleans glass surfaces
• Cleans restrooms
• Cleans slot bases/machines; pushes in slot chairs
• Greets 7 interacts with guests when appropriate
• Uses cleaning chemicals as instructed
• Uses safety equipment as required
• Communicates all maintenance issues to supervisor.
• Executes daily cleaning projects.
• Collects/secures lost-and-found articles.
• Restocks storage closets daily.
• Trains new employees as needed.
• Establishes and maintains close working relationships with all Dover Downs employees to ensure maximum cooperation, productivity, morale and guest service.
• Adheres to department and property policies and procedures.
• Represents Bally's Hotel and Casino in the most positive manner with guests, co-workers, managers, and vendors.
• Control inventory of supplies.
• Maintains knowledge of the property.
• Makes suggestions for improvements in overall operations with emphasis on increasing guest satisfaction, as well as reducing costs.
• Works safely, following all established safety rules and regulations.
• Communicates effectively with co-workers, supervisors and guests.
• Follows all relevant policies and procedures.
• Complies with the company's recycling program standards.
• Provides exceptional customer service
• Performs other duties as assigned.
Work Environment:
• Union Representation: This position is represented by Unite Here and is subject to the applicable collective bargaining agreement.
• Must be available to work weekends, holidays, and nights as scheduled
Additional Benefits:
• Enjoy 30 consecutive days of free rides for new hires with DART and earn reimbursements via Delaware Commute Solutions
Starting Compensation:
• $16.50/hr
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.