About this role
Job Type: Full-time, long-term contractor
Workplace: Remote
Schedule: Full-time, aligned with U.S. business hours (Pacific Time Zone)
Compensation: $1,000 USD
Marketing Operation Support provides essential administrative and communication support for one of our clients and out-of-state firms. This associate-level position serves as a central hub for data management, client outreach coordination, and inter-team communication. The role focuses on maintaining high data standards while managing both routine administrative tasks and real-time communication needs. Key areas include database auditing, market research, client engagement coordination, and billing support. This position requires strong organizational skills and the ability to handle high-volume communication across multiple stakeholders.
This position requires exceptional professional communication skills with comfort in high-volume phone work and cross-team liaison responsibilities. The ideal candidate demonstrates meticulous organizational accuracy, particularly in data entry and financial submissions, while maintaining a calm, solution-oriented approach to scheduling challenges and difficult conversations. Strong time management abilities are essential for balancing repetitive administrative duties with urgent, real-time communication demands.
• Conduct routine audits of referral databases to ensure information accuracy and currency • Perform market research and competitive analysis to identify new campaign opportunities and strategies • Serve as primary point of contact for internal staff inquiries, ensuring proper handling and routing of requests • Coordinate client appreciation initiatives by managing contact data and overseeing personalized mailer fulfillment • Facilitate financial workflows by managing invoice submissions and billing support processes
Requirements
• Candidate must demonstrate professional experience in operational support roles with proven ability to manage communication between internal and external business relations. • Candidate must have documented experience in data entry and managing outbound communication campaigns. • Candidate must possess demonstrable market research skills with ability to conduct competitive analysis. • Candidate must be fluently bilingual, with verified language proficiency in two languages. • Candidate must have verifiable experience supporting financial workflows including invoice submission and billing processes. • Candidate is strongly preferred to have minimum one year of direct experience working within a US Law Firm environment. • Candidate must demonstrate superior verbal and written communication skills in English. • Candidate must have completed some college coursework with an associate-level professional designation. • Candidate must be capable of conducting routine database audits to maintain data accuracy and currency. • Candidate must be proficient in coordinating client engagement activities including personalized communication management.
Benefits
• Access to a $200k+ perk marketplace with instant discounts on 150+ services • Access up to 50% of approved earnings before payday (no credit checks or fees) • On-time, in-currency pay