About this role
The Customer Service Representative (CSR) has a goal of providing and achieving exceptional customer experiences and total satisfaction to existing and prospective customers while building positive customer relationships to help enable development of new business opportunities. This role is expected to interact with current and prospective customers on a daily basis, and to provide reliable and accurate customer service via phone, email, e-commerce, or walk-ins. CSA will support: -Customer order management along with communication and coordination throughout the supply chain and factories -Sales Engineers and Application Engineers with customer projects and overall business -Service related goals