About this role
Great career opportunity! Join our team as a Customer Support Agent. Bilingual Spanish-speaking candidates strongly encouraged to apply. Eligible for full-time benefits including up to 20 days paid vacation/holidays your first year, Medical/dental/vision coverage, Employee Stock Ownership Program and 401k. POSITION SUMMARY Customer Support Agents deliver on our promise of Service with Solutions every day. They make every interaction enjoyable, bringing a sincere and pleasant approach that reminds our customers why they do business with a community bank. They are problem solvers, using empathy to understand and address customer concerns completely. Agents collaborate as needed across the bank as one team, employing their skills and knowledge to own, follow up, and resolve the issue at hand.