About this role
The primary purpose of the Guest Services Agent is to assist in the duties of the Reservation Department to maximize bookings by delivering a friendly and efficient reservations experience. Our team is meticulous at administration ensuring that every detail of a customer’s reservation has been accurately recorded following established procedures. The ultimate goal of all employees is to deliver excellent customer service, creating a unique experience for the customer which makes them want to return; you should be positive, loyal and a proud ambassador of the Beach Properties of Hilton Head brand.