About this role
The supervisor is responsible for coaching, mentoring, modeling best practices, scheduling and day-to-day performance of the assigned sections/divisions of the Department. The supervisor is responsible for assigned and routine audits/scorecards and communicating outcomes as appropriate. Oversees, reports and corrects the quantity and quality of assigned back-end Business Office functions and associated operations while working under the supervision and direction of the Manager, Patient Financial Services. In concert with the Manager of Patient Financial Services, identify strategies for daily performance improvement, address staff needs, track and report performance and ensure timely billing, follow-up and collections on accounts receivable.