About this role
The house Supervisor/Patient Flow Specialist provides direction and guidance for hospital staff in interpretation/application of policies and procedures, problem solving, utilization and assignment of nursing resources, and response to patient/family complaints/concerns. Organizes workflow and ensures that staff understand their duties or delegated tasks. Monitors employee productivity and provides constructive feedback and coaching. Assumes responsibility for supervision and administrative decision making in collaboration with clinical leaders and the Chief Nursing Officer (CNO). Works closely with charge nurses and all clinical and non-clinical support staff. Receives direction from Great Falls Hospital Chief Nursing Officer.