About this role
In this role you will provide leadership and oversight to the Credit Union’s Administration functions across Deposit, Retail Loan, Ag/Commercial Loan and Clearing Administration, ensuring operations are efficient, standardized, and continuously improved. This role is responsible for identifying and addressing organizational inefficiencies and process gaps across workflows, leveraging process redesign and end-to-end value stream analysis to enhance operational effectiveness. The role drives operational excellence by improving service delivery models, supporting the effective use of technology,