About this role
Position Summary:
The Legal Counsel position will provide legal counsel and support to Voyse International and its international affiliates. This role ensures the organization maintains full compliance with Belize law, US regulations (where applicable), and international standards. The attorney will be instrumental in managing regulatory compliance, including the Designated Processing Areas (DPA) Act, drafting and negotiating contracts, mitigating legal and compliance risks, and advising executive leadership on matters affecting corporate operations, employment law, and regulatory obligations. This position is critical for a global contact center operation where data privacy, regulatory compliance, and legal risk management are paramount.
Key Responsibilities:
• Legal Advisory: Provide strategic guidance on corporate, employment, commercial law, and business-critical legal matters affecting the organization. • Regulatory Compliance & DPA Act Compliance: Ensure adherence to Belize law, including the Designated Processing Areas (DPA) Act. Maintain regulatory compliance, manage government agency inquiries, implement policies to support DPA Act compliance, and oversee relevant certifications. • Contract Management: Draft, review, negotiate, and execute contracts with vendors, service providers, clients, and partners. Ensure all agreements protect company interests, comply with applicable law, and address data protection and operational requirements. • Data Protection & Privacy Compliance: Oversee data protection policies, privacy procedures, and cross-border data transfer compliance under the DPA Act. Ensure implementation of data protection standards across all operations. • Risk Management: Identify potential legal and compliance risks, develop mitigation strategies, and implement preventive measures to minimize exposure. • Policy Development & Governance: Assist in creating, updating, and implementing internal policies related to HR, operations, compliance, data protection, and regulatory adherence. • Dispute Resolution: Manage legal disputes, coordinate with external counsel as needed, and oversee litigation or arbitration proceedings. • Training & Legal Education: Provide compliance and legal training to management and staff on regulatory changes, data protection requirements, and legal best practices. • Government & Regulatory Agency Liaison: Represent the company in dealings with Belize government agencies, regulatory bodies, and on DPA Act compliance matters. Manage certifications, permits, and regulatory correspondence. • International Affiliate Support: Provide legal and compliance support to international affiliate entities and operating companies. Coordinate legal matters across jurisdictions, ensure consistency in contractual obligations, and support cross-border regulatory compliance. • Other duties as assigned by executive leadership
Core Legal Skills
• Contract Drafting & Negotiation: Ability to prepare, review, and negotiate vendor and client agreements. • Regulatory Compliance: Strong understanding of labor laws, data privacy regulations, and industry-specific compliance. • Risk Management: Identifying legal risks and implementing strategies to mitigate them.
Analytical & Problem-Solving Skills
• Ability to interpret complex laws, regulations and legal documents and apply them to business operations. • Strong judgment for making sound legal decisions under pressure and with incomplete information.
Communication & Interpersonal Skills
• Excellent written and verbal communication for drafting documents and advising leadership. • Ability to explain complex legal concepts clearly to non-legal stakeholders. • Professional demeanor and diplomatic skills for external regulatory relations.
Organizational & Time Management
• Managing multiple priorities and complex matters in a fast-paced environment. • Meeting deadlines for contract negotiations, compliance audits, and regulatory filings.
Technical & Industry Knowledge
• Familiarity with call center, BPO, or outsourcing operations and vendor agreements. • Understanding of data security and confidentiality requirements. • Experience supporting international operations and cross-border compliance matters.
Experience and Education:
• Education: Law degree from an accredited institution; licensed to practice law in Belize preferred. • Experience: Minimum 3 years of legal experience, preferably in corporate, employment, regulatory or compliance law; experience in call center, BPO, or outsourcing industries is a plus. • DPA Act Compliance: Experience with DPA Act compliance, data protection regulations, or international affiliate support is preferred.
Computer Software/Hardware:
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) for drafting legal documents and reports. • Document Management Systems (e.g., SharePoint, DocuSign, or similar) for contract storage and e-signatures. • Ability to work with legal research and contract management tools (e.g., LexisNexis, SpotDraft, or equivalent).
Physical Requirements/Work Environment:
• In-person office work based in Belize City or Orange Walk, Belize. • Must be able to stand and sit for long periods of time, talking, and hearing constantly • Typing, data entry on screens daily • Sit in front of computer monitor(s) daily • Will require long hours and some weekends when business needs dictate • Occasionally lift and/or move up to 10 pounds • Moderate noise level daily in office atmosphere