About this role
CSP is the industry leader in the formulation and molding of lightweight, advanced composite components for the transportation industries. As an innovative, full-service Tier One supplier, we offer an entrepreneurial environment where you’re only limited by your own imagination. In addition to our team-focused environment, we provide industry-leading benefits, called BENEfits4U. Our comprehensive offering includes: affordable medical, dental, and vision care; flexible spending accounts; life insurance; 401k with company match and much, much more. Job Description Key Responsibilities ***This position will require up to 25% travel
• Oversee day-to-day IT support across multiple plants and offices • Serve as Tier 2/3 escalation for complex technical issues • Ensure consistent service delivery and SLA performance • Drive root cause analysis and long-term issue resolution • Standardize IT processes, tools, and support models across sites • Ensure uptime and reliability of plant systems (MES, traceability, shop floor technology) • Support production-critical infrastructure and connectivity • Oversee Active Directory, Microsoft 365, virtualization, and network infrastructure • Provide leadership and guidance to plant IT support staff • Lead regional IT projects and continuous improvement initiatives • Manage vendors and partner with business stakeholders • Support ISO 27001 and TISAX audit readiness • Maintain documentation, standards, and compliance
Qualifications & Experience
• 5+ years of progressive IT experience in enterprise environments • Strong experience supporting multi-site operations • Manufacturing or plant IT experience strongly preferred • Proven ability to lead projects and coordinate across teams
Technical Expertise
• Active Directory, Windows Server, endpoint management • Microsoft 365 (Exchange, identity, user management) • Networking (LAN/WAN, firewalls, switches, routing) • Hands-on troubleshooting across infrastructure stack • Experience with MES / plant systems is a plus
Key Competencies
• Strong technical leadership with hands-on capability • Ability to operate in fast-paced plant environments • Excellent communication and stakeholder alignment • Problem-solving and decision-making under pressure • Focus on standardization and operational efficiency
Work Environment & Travel
• Multi-site manufacturing and office environment • Up to 25% travel required • On-call and off-hours support as needed • Ability to support physical infrastructure (up to 50 lbs)
What Success Looks Like
• Stable, consistent IT operations across all sites • Reduced downtime and faster issue resolution • Strong partnership between IT and plant operations • Successful delivery of regional IT initiatives • Well-supported and high-performing local IT teams If you enjoy innovation, and an opportunity to learn and contribute to a growing organization, CSP is the place for you!