About this role
Under the direction of the Member Experience Manager I, II, III and/or Business Development & Retail Sales Manager, the Float Member Experience Supervisor provides leadership and front-line coverage across multiple branches, with a focus on operational excellence, scheduling, coverage, and sales support. The Float Supervisor manages and supports Float Member Service Associates, coordinates coverage based on branch needs, and partners with branch leadership to support tellers and member service associates. In addition to supervising float staff, the Supervisor personally provides on-site leadership and performs the full scope of Branch Staff Responsibilities.