About this role
Targeted Salary (hourly position): $100,000, discretionary bonus eligible ($48.08/hour overtime eligible)
Essential Functions:
• Meet or exceed pre-determined booking goals for covers and revenue.
• Responsible for prompt handling of inquiry calls and monitoring the efficient flow of paperwork relative to confirming function details to the client.
• Compiles lists of prospective clients for use as sales leads based on information from business directories and other sources.
• Solicit new and repeat banquet and meeting business.
• Maintain client base of key accounts and conventions.
• Determine the guest's needs, space availability, meeting details and food and beverage requirements.
• Make outside sales calls to obtain business; also utilize site inspections and on-site luncheons to book business.
• Monitor pricing, service levels, facilities and function activities at competitive facilities to ensure the Hotel remains in a competitive position.
• Evaluate a potential piece of business for profitability and overall benefit to the Hotel.
• Complete coordination of the Catering Sales group functions; accurate and timely preparation of detailed Banquet Event Orders and Group Resumes as necessary to ensure a common quality understanding of what the client is to receive in terms of products and services.
• Review function contracts prior to distribution to client and hotel staff.
• Follow up on bookings and solicit repeat business.
• Represent hotel in community affairs and industry related events.
• Provide guest sleeping room accommodation information as needed for groups with less than 10 sleeping rooms per night.
• Check function prior to guest arrival and make personal contact with client at the time of function with proper introduction of service staff who will handle the event.
• Attend all required meetings.
Skills:
• Strong skills required for generating of group proposals and negotiation and issuing of sales contracts.
• Ability to communicate effectively with clients, guests and other Team Members.
• Thorough knowledge of food and beverage products, proper preparation and presentation of foods and beverage items.
• Excellent creative skills to provide innovative set-ups, menus, and functions for groups.
• Exceptional detail in follow-up.
• Ability to perform job functions with minimal supervision.
• Must possess computation skills, math skills, and calculator skills.
• Strong knowledge of computer systems to include Microsoft Office.
• Proactive sales approach, assertive and fast-paced, driven to succeed.
Education/Experience:
• Must have a minimum 2 years' experience as a Catering/Event Coordinator, preferably as a Catering/Event Manager.
• Bachelor's degree preferred or equivalent combination of education and experience.
• Must possess a valid Driver's License and a clean driving record.
• Must have computer experience in Microsoft Word and Excel in Windows.
• Prior experience with the Delphi software preferred.
Benefits:
• Vacation, Holiday, and Sick pay
• Medical/Dental/Vision (with opt. out option)
• Hotel Room Discount
• Life Insurance
• AD&D
• 401(k) – 4% Match
• Discount programs
• Education Assistance Program
• Voluntary Long-Term Disability
• Voluntary Short-Term Disability
• Voluntary Hospital Insurance, Voluntary Critical Illness Insurance, Voluntary Accident Insurance
• Commuter Benefits
• Toll Reimbursement Program
• Shoes for Crews
The Hilton San Francisco Airport Bayfront is an Equal Opportunity Employer. All qualified applicants and employees will receive consideration for employment without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. If you need accommodation for any part of the application process because of a medical condition or disability, please send an email to [email protected] or call (650) 340-8500 to let us know the nature of your request.