About this role
Spang & Company has an opening for a Technical Support Analyst at its corporate office in Pittsburgh, PA. This position will act as the primary point of contact for end-user IT support, delivering crucial hardware and software assistance to PC users. Responsibilities include managing administrative tasks related to PC and network support, as well as collaborating closely with other IT team members. Problem-solving may require using diagnostic and help request tracking tools, along with providing in-person, hands-on assistance directly at the user's workstation.